Privacy Policy

Effective Date: December 13, 2024

At Pixieso, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, pixieso.site, or make a purchase from our store. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect the following types of information when you interact with Pixieso:

  1. Personal Information:
    When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, address, email, phone number, payment information, and shipping details.

  2. Non-Personal Information:
    We may automatically collect non-personal information when you visit our website, such as your IP address, browser type, device information, and browsing behavior. This information helps us improve the website and enhance your shopping experience.

  3. Cookies and Tracking Technologies:
    Our website uses cookies to enhance your experience by remembering your preferences, tracking your usage patterns, and personalizing content. Cookies are small files stored on your device that allow us to recognize you during future visits. You can choose to disable cookies in your browser settings, but this may affect the functionality of our site.

How We Use Your Information

The information we collect is used to improve our services and provide you with the best possible experience. We use your personal information for the following purposes:

  • To process your orders and deliver your purchases
  • To communicate with you regarding your orders, including shipping updates and customer service inquiries
  • To send promotional materials and offers (you can opt out of these communications at any time)
  • To personalize your experience and improve our website functionality
  • To comply with legal obligations and resolve disputes

How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information. This includes using secure servers and encrypted payment processing. While we strive to protect your information, please understand that no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

Pixieso does not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:

  • Service Providers: We may engage third-party service providers (such as payment processors, shipping companies, and marketing services) to assist us in running our business. These providers are required to protect your data and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal process, or investigate potential fraud.

Third-Party Links

Our website may contain links to third-party websites that are not controlled by Pixieso. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external sites before sharing any personal information.

Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request the deletion of your personal information (subject to certain legal obligations)
  • Opt-out of receiving marketing communications from us

To exercise your rights, please contact us using the details provided below.

Children’s Privacy

Pixieso does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as quickly as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions or concerns regarding our Privacy Policy, please contact us:

  • Address: 1667 Kenneth St, Seaside, California
  • Phone Number: (831) 394-0292
  • Email: info@pixieso.site